Friday, August 29, 2014

Faculty Feedback From the Initial Presentation

As mentioned in the previous post wherein the plan to roll out design thinking and the Parker Version 1.0 Design Thinking Process was discussed, I collected a great deal of faculty feedback. Judging from the numbers of responses received, I believe that most, if not all, faculty (along with several staff) handed in their written comments about the presentation as I received 151 forms.

To recap, I had asked faculty to provide feedback on four things following my presentation regarding design thinking:
  1. Unclear - what they still did not understand about design thinking and/or the way it would happen at Parker
  2. Clear - what they learned from the presentation and could carry forward
  3. Wonder - what did they hear that made them pause or have a possible concern?
  4. Wow - what did they hear that made them excited?

The feedback came back looking like this:



I then took the massive pile of responses and began entering them line by line into a spreadsheet. Here's the work in progress:



Over the space of the next several days, all of the feedback was typed into one spreadsheet, which then allowed me to review all of the responses in one focused place. Next, the responses were aggregated into prevailing themes. This was done by reading through all of the individual responses and making lists of comments that appeared frequently or that appeared to group together due to discovered points of commonality. While there were many "outlier" or "singleton" responses, there were a surprisingly large number of responses that grouped together. This led to the creation of a "Top 11 Themes." You can view the "Top 11 Themes" document that has the synopsis of aggregated responses HERE if you are interested in seeing what emerged from the faculty feedback.

If you would like additional information about the process that was used to collect feedback, aggregate the responses, and/or create the emerging themes, you are welcome to contact us.